Fitness Consultations

On the Cutting Edge of Personal Training!

Our Fitness Consultation program is a unique fitness club service and experience used by clubs across North America. Now with more than 800 fitness & lifestyle professionals including Personal Trainers, Fitness Consultants, Nutritionists, Registered Dieticians and Health Coaches.

About the Fitness Consultation

The further we move into the 21st century, the more we are discovering that physical activity and structured exercise is one of the best preventative health tools at our disposal.  To ensure all members start their health-related fitness process accurately and safely we require all members complete an initial consultation.  Follow-up consultations every 90 days are highly recommended for results comparison, exercise prescription adjustments and education.


Remember, true health is not just the absence of disease but a journey to health optimization through appropriate physical activity and structured exercise.

The Fitness Consultation Program Includes:

  • In depth pre activity screening to ensure exercise safety.

  • Pre-exercise physiological measures such as:

  • Resting blood pressure, pulse and estimated maximal heart rate for sub maximal testing and training.

  • Body composition analysis that covers multiple approaches to ensure the best understanding of what goals are appropriate for the individual.

  • Analysis of exercise and activity that is appropriate for daily life both at the gym and for activities of daily living.

  • Cardiovascular assessment that looks at both central health (your heart) and peripheral health (how well your muscles are utilizing oxygen and fuel).

  • Musculoskeletal assessment that looks at endurance, strength and power as well as functional range of motion and balance.

  • Exercise prescription based on multiple scenarios that fits appropriately into your life.

  • Education around such topics as chronic condition management, appropriate health-related fitness goals, long term health planning, better understanding of fitness research, fitness versus fatness and more.

  • We recommend 3 follow up assessments every 90 days to ensure that you are being supported and progressing.  You will receive a confirmation call from your Fitness Consultant 24-hours prior to your appointment.


Preparing for Your Fitness Consultation

Please take the time to review this information and complete your Fitness Consultation Manual prior to your consultation, in order for us to provide you with an efficient, informative and accurate experience.

Step 1.  At the time of your registration, your Membership Representative will schedule an appointment for your Initial Consultation.  At that point you will be presented with your Fitness Consultation Journal.

Step 2.  Prior to your initial appointment, please complete the health and fitness questionnaire sections A through D.  If you have any questions while completing your health and history questionnaire, do not hesitate to give us a call and ask for either your Membership Representative or Fitness Consultant.  Please remember to bring it with you to your Initial Fitness Consultation appointment.  

Step 3.  On the day of your consultation, please arrive at the club 15-20 minutes prior to your scheduled appointment.  Ensure that you arrive equipped with appropriate exercise attire/workout gear to the facility.  You should then inform our Front Desk Staff that you have an appointment for your Initial Fitness Consultation.

Step 4.  Once changed, you will return to our Front Desk area where you will be met and greeted by one of our qualified Fitness Consultants.  The consultation consists of:  a review of your health and fitness questionnaire; a review of your PAR-Q; a variety of assessments and measurements with education around appropriate health related fitness goals; an assessment on the workout floor to determine stability, balance, intensity and technique; and a short demonstration of progressions and form.

Step 5.  Upon completion of the consultation (body composition, aerobic capacity, exercise screening and intensity including functional range of motion and balance), your Fitness Consultant will provide you with the appropriate recommendations and periodization plan for the successful achievement of your health and fitness goals.  If you have registered for the complete annual consultation program, you will receive phone calls to remind you every three months of your next scheduled appointment.

Pre-Consultation Instructions

  • Have a light snack 2-3 hours prior to your appointment

  • Come ready to exercise: workout attire, gym shoes, towel.

  • Allow at least 90 minutes for your visit.

  • Do not have chocolate, soft drinks, coffee, tea, or cigarettes for 8 hours prior to your consultation.

  • Do not have alcohol for 24 hours prior to your consultation.

  • Do not exercise for 12 hours before your appointment.

  • Do not schedule any important appointments immediately following your consultation so that you will be relaxed while you are with us.

Frequently Asked Questions

Do I have to follow the pre-consultation instructions?

In order for your assessment results to be accurate it is essential that you pay close attention to the instructions in your fitness consultation journal. For instance, the level of water in your system will affect the accuracy of your body composition reading. Caffeine will elevate your resting heart rate and will negatively effect your cardiovascular assessment and recovery score. In addition, if you exercise or are fatigued prior to your consultation, you will certainly not fair as well in terms of your strength and endurance results.

How can I ensure the best experience for my Fitness Consultation?

The first step is to ensure that your health and history questionnaire is completed honestly. This will enable your Fitness Consultant to identify health risks, physical limitations as well as the key goals and areas you wish to focus on.  Secondly, arrive at your appointment 15-20 minutes early so that you have time to change into your workout gear and be in the waiting area prior to the arrival of your Fitness Consultant.  Your Fitness Consultant will need the full amount of time to go over your journal, complete the assessments, take you out onto the workout floor and then prepare your prescription.  Keep an open mind and ask your Fitness Consultant to explain anything that you donít understand or are unsure of.  Make sure you receive the best possible recommendation to achieve your results.

What happens if I miss my consultation appointment?

If you provide 24-hours notice you will not be charged for the service but you will have to rebook another appointment.  Remember that you completed a waiver form when you registered with the club outlining this policy.  Our Fitness Consultants make themselves available for the session and the club must pay them for their availability if you do not cancel with sufficient notice.

What if Iím not comfortable with a particular assessment?  

Please let your Fitness Consultant know if there is any part of the assessment that you are unsure of or that makes you uncomfortable.  You can opt out but in most cases our Consultant will explain the procedure and reason for the process to put you at ease.  

Why are so many members using Personal Trainers, isnít a program card good enough?  

Close to 50% of the membership base has hired a Personal Trainer for educational purposes or to train with them for life.  Whether itís for motivation, education, technique, safety, nutrition, or intensity, a Personal Trainer can offer the best path to real long lasting results.  They feel they need to invest in education to maximize the benefits of their membership.  Fitness is constantly evolving and Personal Trainers are required to stay on the cutting edge in terms of upgrading their certifications and knowledge base.  We use other professionals like accountants, lawyers, doctors, and mechanics in other areas of our life, so when it comes to fitness it makes sense to work with a pro.

Why is it necessary to do four consultations?  Isnít one enough?  

Although one consultation is a good start to find out where you stand in terms of your level of fitness and your exercise knowledge, it is only a starting point.  There is no pass or fail but simply a benchmark to see where you are starting from and where you should be going.  Having one assessment without anything to compare it to takes away from the total value of the service.  Isnít it nice to know that your training efforts and the program you are using are actually getting you to your goals?  And if theyíre not, wouldnít you want to have someone readjust your program or at least put you back on track?  Itís easy to plateau and your scale at home is not usually the best way to indicate how you are doing.

Iíve been working out for years, why do I have to do this?  

We appreciate the fact that clients are at different levels when it comes to exercise experience and knowledge.  At the same time, it is impossible for us to know what your level of fitness is or exercise ability give the fact that you have never trained at our facility on our equipment.  We feel an ethical responsibility as fitness professionals to have thorough records on all of our members to ensure that we have done everything on our part to assess and educate our clients.  Waivers on a membership contract or a Physical Activity Readiness Questionnaire (PAR-Q) are the minimal standards and requirements and we are just not satisfied with that.  In the past, there have been reported cases of club members who claimed to know what they are doing get injured or lose their life because there were no standards in place to reveal a potential problem.  So not only is this a must, from an insurance and membership safety standpoint, it is the only way we feel that we can truly provide the best possible member experience.  Remember that professional athletes have ongoing assessments to measure their progress and performance even though they are well versed in training methods.  Our Fitness Consultants and Personal Trainers are always upgrading their education, and equipment and training procedures are constantly evolving.  We know you will walk out of our consultation learning something new about how to better improve your health and make your exercise experience more challenging and rewarding.

Will I get an exercise program?  

The better question should be, will I get the best possible fitness prescription to ensure results?  And the answer to that question is a resounding yes!  The problem with many fitness facilities is that they will provide members with a generic work out program with their membership.  Because fitness needs are so different, the majority of these programs will get some basic results for a very short time, not get any results, create further problems or potential imbalances or injuries, and lead to frustration and monotony.  Exercise programs are available on a myriad of web sites and in numerous fitness and health magazines.  If thatís all it took to get results, there would be no need for you to register with a fitness facility and meet with a Fitness Consultant.  The truth is that most members require far more than a program and that the real cause of their lack of results is more to do with knowledge, technique, support and motivation and accountability.  Your Fitness Consultant will do their very best to work on the causes of any obstacles standing in the way of your results, and will listen closely to your concerns and needs.  Rest assured, you will be provided with the best possible solution to get your on track allowing you to maximize your membership experience.  Donít settle for anything less!

Can I use the club before my consultation?  

We will do everything possible to ensure that you get an appointment for your consultation within 7 days of your registration.  You will be given your membership card to allow you to access our facility.  We are also aware that many of you have trained at facilities in the past.  If not, we highly recommend that you have a staff member (Fit Squad) demonstrate how to use some of the cardio and fitness equipment if you need assistance.  For those who have trained in the past, we ask that you use caution and common sense and please ensure that all questions on the PAR-Q are answered honestly and completely during your membership registration.

This very extensive offering is available for a one-time fee of $45 or $90 for an annual package of 4 sessions. (highly recommended - appointments scheduled every 90 days to measure and track results)

Please talk to a fitness staff member or a membership consultant for more information.